Frequent Asked Questions2023-09-29T12:15:27-06:00

Frequently Asked Questions

To find out more about our custom fall protection systems, we’ve answered some common questions

How do you use the Pit Bull Safety Cover® Channel System?2023-08-18T15:31:43-06:00

Opening and closing the Channel System for maintenance is easy.

  1. Simply unlock detent pin
  2. TO OPEN: Push Active/Passive Rod with two hands while walking forward
  3. TO CLOSE: Pull Active/Passive Rod with two hands while walking forward
    • Depending on the length of the pit, securely opening and closing the pit cover takes seconds with greased c-channel track
    • The system can be custom made in sections, to quickly open where needed or keep closed where needed

For more information on how to use the Pit Bull Safety Cover® Channel System check out our User Instruction Manual

 

How long should my Pit Bull Safety Cover® Product Warranty last?2023-04-19T12:56:36-06:00

1- Year Warranty for all Pit Bull Safety Cover® material

1- Year Warranty for all Pit Bull Safety Cover® manufactured installs

Learn More

How long should my Pit Bull Safety Cover® last?2023-04-19T12:52:07-06:00

Typically, most systems surpass 10+ years under maintained conditions.

How do I remove my T-Bolts?2023-04-19T12:48:30-06:00

For step-by-step instructions on how to safely remove the T-Bolts from your PBSC® Channel System please watch our short video below

 

I need to replace my T-bolts, what do I do?2023-04-19T12:45:36-06:00

To order T-Bolts for your PBSC® Channel System, please fill out the Parts Order Form or contact us at sales@pncnets.com

What polyester color options are available with my safety system?2022-12-07T17:12:32-06:00
  • For the Pit Bull Safety Cover® – Cable and Channel Systems, we offer standard 2-inch Black, Safety Yellow, or a mixture of both. For an additional charge, you can choose from an array of 23 different colors

Note: For oil/grease environments, we recommend darker polyester 

 

  • For the Pit Bull Safety Cover® – Industrial Systems, we offer 4-inch Yellow only 

 

  • For the Viper Overlay Optional Add-On, your options are endless. Vector/High-resolution format logos and images will need to be provided or we are able to custom design based on your preferences

I received my safety cover but missing part(s), what do I do?2022-12-06T21:41:04-06:00

In the occurrence this happens to your order, please contact us immediately by email at sales@pncnets.com or phone at 832.515.8385

My Pit Bull Safety Cover® will not slide?2022-12-06T21:15:38-06:00

Your Pit Bull Safety Cover® should glide from one end of the pit to the other.

If your Pit Bull Safety Cover® is not gliding freely, you should check and make sure there is no debris inside the c-channel.

Always make sure your channel and T-bolts are greased. PNC recommends using a spray graphite, which can be purchased at a local hardware store.

How do I clean my Pit Bull Safety Cover®?2022-10-28T15:37:22-06:00

PNC recommends using a bleach-free soap and hot water to clean your pit safety cover

  • Such as Dawn Dishwashing Liquid or Woolite Laundry Detergent
  • These products are mild detergents that will disinfect and wash, while not harming your safety cover
    1. With a medium size stiff brush, apply soap and water over your pit safety cover and scrub
    2. Rinse thoroughly

Cornstarch or baby talc can be used to remove stubborn grease stains

  1. Brush off loose dirt, cover the stain with cornstarch or baby talc, and leave on the grease spot overnight
  2. Then brush off the cornstarch or baby talc
  3. Most, if not all of the stains should disappear. However, if it is necessary, repeat the process again

For a deep clean you can remove your Pit Bull Safety Cover® from the channel and take it to your nearest car wash

  1. Use the foaming brush or high power washer to clean your pit safety cover
  2. You may use the same process to clean your ‘No-Step’ labels
How do I install my Viper Overlay® Add-On?2022-10-28T15:35:44-06:00
How do I install my Pit Bull Safety Cover® Channel System?2022-10-28T15:35:15-06:00
How do I install my Pit Bull Safety Cover® Cable System?2022-10-28T15:34:29-06:00
Why is my payment/invoice link not working when I click on it?2022-06-08T22:12:37-06:00

We recommend using a desktop browser to make online payments.

If issues continue, please call us directly to process payment at 832.515.8385

How do I measure my service pit opening?2022-06-08T22:03:39-06:00

Cable System

  • For New Systems: measure pit wall to pit wall
  • For Existing: measure cable to cable (safety cover replacement only)

Channel System

  • For New Systems: measure pit wall to pit wall
  • For Existing: measure channel to channel (safety cover replacement only)

Industrial System

  • Requires Manufacturer On-Site Verification
How do I choose between Cable, Channel, or Industrial system for my business?2022-06-08T22:00:51-06:00
  • Cable – Light Duty fall protection safety pit net for small openings
  • Channel – Medium to Heavy Duty fall protection safety pit net for medium to large openings
  • IndustrialHeavy to Extreme Duty fall protection industrial pit cover for custom openings

Note: Viper Overlay Add-On (for Channel & Cable) does NOT act as a safety system

How much sag will my pit safety cover have?2022-06-08T21:07:12-06:00

Cable System:

  • Your safety cover should never sag more than 1” from the centerline of the channel

Note: The cable system has no adjustability, it is custom made to specific measurements 


Channel System:

  • Your safety cover should never sag more than 1/2” from the centerline of the channel

Note: T-Bolts are adjusted to find your ideal tension on your channel system

What specific forms of payment does PNC take?2022-06-01T16:43:31-06:00

We take the following forms of payment:

  • Check
  • ACH
  • Credit Cards (Mastercard, Visa, Discover, American Express)

 

What is a pit safety cover?2022-05-10T17:08:03-06:00

It is a Polyester safety system sewn in a grid format to fit a wide variety of applications.

How is my safety cover shipped?2022-05-10T17:03:12-06:00

We offer 6’ and 9’ Sliding Channel Sections with Common Ground Freight, for bulk orders we also offer sections cut at 18’ that ship on Std LTL Flatbed Service.

All Sliding Channel & A/P Rods will come enclosed in a sealed PVC Tube for transit purposes.

The Safety Covers and components will come in a standard craft box.

How fast can I receive my order?2022-05-10T16:45:50-06:00

Every order is custom made to order, we typically run about 8-10 days from time of confirmation.

Note: Lead times vary due to supply and demand. Lead time will be confirmed at order confirmation.

How long does the installation take?2022-05-10T16:41:43-06:00

Standard 20’ pit safety cover will take around half a day.

Note: Please reference our animation videos for step-by-step Installation Instructions, located on our product website pages and YouTube channel.

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